Shipping policy

Shipping Policy

At ZAVOS ARCHITECTURE + DESIGN, LLC, we provide professional architectural and design services, including consultations, design plans, 3D renderings, and project management. As our offerings are service-based and typically delivered digitally or through direct client interaction, no physical shipping is involved. Below are the details of how we deliver our services to you:

1. Service Delivery

  • Digital Deliverables: Services such as Schematic Design Packages, Full Architectural Design Plans, 3D Renderings, and Construction Documents are delivered electronically via email or secure file-sharing platforms (e.g., Dropbox or Google Drive). You will receive your deliverables at the email address provided during purchase, typically within the timeframe specified at checkout or agreed upon during consultation.
  • Consultations: Services like Initial Architectural Consultation, Senior Housing Design Consultation, or Sustainable Design Consultation are delivered virtually (via Zoom, Microsoft Teams, or phone) or in-person at our office (6760 Covenant Court, Frederick, MD 21702), depending on your preference and location. Scheduling details will be confirmed via email or phone (+1-252-266-7284) after purchase.
  • Project Management and Compliance Services: These services involve ongoing coordination and may include site visits, meetings, or document submissions. Delivery timelines and methods will be outlined in your project agreement.

2. Delivery Timelines

  • Consultations: Typically scheduled within 3-5 business days after purchase, subject to availability. You will receive a confirmation email with scheduling instructions.
  • Design Packages and Renderings: Preliminary deliverables (e.g., schematic designs, 3D renderings) are typically provided within 7-14 business days, depending on project complexity. Full design plans or construction documents may take 2-6 weeks, as specified in your project agreement.
  • Custom Timelines: For complex projects (e.g., Senior Housing Full Design Package), timelines will be agreed upon during the initial consultation and confirmed via email.

3. No Physical Shipping

  • As our services are intangible, no physical products are shipped, and no shipping fees apply. All deliverables are provided digitally or through direct client engagement, ensuring a seamless and eco-friendly process.

4. Issues with Delivery

  • If you do not receive your digital deliverables or consultation scheduling details within the expected timeframe, please contact us at bzavos@yahoo.com or +1-252-266-7284. We will resolve any issues promptly, ensuring you receive your service as expected.
  • For in-person consultations, please confirm the appointment details in advance. Rescheduling can be arranged if needed, subject to availability.

5. Contact Us For any questions about our service delivery process, please reach out to ZAVOS ARCHITECTURE + DESIGN, LLC:

  • Email: bzavos@yahoo.com
  • Phone: +1-252-266-7284
  • Address: 6760 Covenant Court, Frederick, MD 21702